Change of fulfillment partner

Fulfillment Provider: When It’s Time for a Change?

In the world of e-commerce, flawless processing of orders is crucial to ensuring customer satisfaction and maintaining a competitive advantage. The fulfillment provider, also known as a third-party logistics company (3PL), plays a key role in ensuring logistics for e-commerce clients.

In short, it ensures that your goods are securely stored, orders are processed quickly and accurately, and additional services such as international delivery solutions, return processing, and the like are provided. However, especially during peak seasons, such as Christmas, situations may arise where your logistics fall behind, delays occur, error rates increase, and customers turn to other e-shops.

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Expedition in Fulfillment: Package Handling in a Nutshell

As e-commerce continues to gain popularity, businesses are under increasing pressure to meet customer demands for fast and reliable delivery, accurate order tracking, and excellent customer service. To succeed in this environment, businesses must have an optimized fulfillment process capable of handling everything from order processing to delivery.

In this blog post, we will take a closer look at key aspects of parcel processing and logistics and how third-party logistics can help businesses achieve their goals.

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Fulfillment and 3PL Company Location: 6 Factors Why It Matters

The location of a logistics partner is a critical point in efficiently delivering packages to end customers as quickly and cost-effectively as possible. Furthermore, the right location can help e-commerce businesses open doors to new international markets, thereby increasing growth and the competitiveness of their online shops.

The benefit of a fulfillment company’s location ultimately extends to the consumer, for whom delivery speed is a paramount factor when shopping online. These findings are confirmed by Statista, with up to 59 percent of respondents stating that fast delivery is the most convincing factor for making a purchase.

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Advantages of Automation: Is it Time to Invest or Outsource?

Introducing technology into the processes of storage, picking, packing, and delivery is a crucial factor in staying competitive in the market. Automation and computerization enable faster handling of goods, reduce errors, and eliminate the risks associated with a shortage of labor.

The absence of technology or its obsolescence will eventually manifest itself, especially during peak seasons when orders are consistently at high volumes. It is not uncommon for delays in delivery or other problems to arise due to the packing and picking of products for orders.

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Unlock the Benefits of Outsourcing Logistics

10 Reasons to Choose Fulfillment by FHB Group: Unlock the Benefits of Outsourcing Logistics

Global e-commerce is growing at a rapid pace, with consumer demand driving the majority of this growth. More and more users want to shop online, which is something sellers are adapting to by expanding their offer to e-commerce platforms or to new markets.

In this regard, an e-commerce business must cover several important pillars. One of them is the e-shop itself and its capabilities, to ensure flawless logistics and to get the e-shop in front of people with various marketing campaigns.

One pillar without the other can’t function, and the seller often can’t handle all three at once. As a result, e-commerce businesses are increasingly relying on third parties to assist or advance them with individual pillars over their competition. 

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What is fulfillment, its process and benefits for e-commerce

What is fulfillment: its process and benefits for e-commerce

Fulfillment is an increasingly popular service in e-commerce. Imagine that orders are storming into the e-shop from every side, while warehouses and logistics are not catching up. Also, a company can outgrow the market in which it operates, and is gradually starting to expand at new territories.

The seller will find himself in front of a difficult decision. He will either expand its warehouses and staff, improve information systems, or transfer this responsibility to a third party.

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7 tips to consider when choosing a partner for outsourcing logistics

Fulfillment centers: 7 tips to consider when choosing a partner for outsourcing logistics

Imagine that you run an e-shop with regular growth in order volumes or want to expand into the international market. In both cases, storage, technical or transport options need to be strengthened.

This is just a preview of how to handle the storm of orders. For a short time, this can be done without strengthening them, but sooner or later there will be delays or cancellations of orders, which will eventually affect your business.

Customers are increasingly sensitive to delivery time and logistics quality, as well as to problems encountered during the order. As many as 87 percent of them say the delivery time influences their decision to buy from the seller again in the future.

How to solve these logistics problems? Increasingly popular is the outsourcing of logistics to third parties, which will ensure storage and packaging or efficient delivery of products to customers. Therefore, there are several fulfillment centers on the market, which offer options to solve logistics delays.

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Eco-friendly packaging

4 important trends in e-commerce logistics for 2022

With the end of the season comes the prospects for the next one and these are often associated with trends that shape logistics not only in the field of e-commerce, but completely. Recent years have shown us how fast logistics can change.

Last season, however, new trends gradually began to take shape, which will be more significant this year. The e-commerce customers themselves have started to change their shopping customs, which is also related to their needs. These include, for example, fast delivery, good communication with the seller, but also an increasing emphasis on “green work” with the package.

Taking these trends into account, we at Fulfillment by FHB Group have identified the main ones, which we believe will be the main driver of e-commerce logistics in 2022.

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