Fulfillment by Merchant

Amazon Fulfillment – 5 Keys to Success

The e-commerce world is constantly evolving, and Amazon remains its most dominant force, with solutions like Amazon fulfillment significantly contributing to its growth. With an impressive turnover exceeding €100 billion annually in the European region alone, this e-commerce giant opens doors for both small and large sellers to customers they could otherwise only dream of.

At our Fulfillment by FHB Group, we see stories of successes and challenges faced by European sellers on this platform every day. From our practical experience with logistics for Amazon sellers, we’ve gathered insights that can help you if you’re considering this platform or already selling on it.

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Fulfillment advantages

5 Key Reasons Why Fulfillment is the Future of E-commerce

In a period of continuous e-commerce growth, many online stores are hitting the limits of their internal logistics capabilities. Storage, picking, packing, and distribution — processes that once seemed manageable internally — are becoming complex challenges in today’s pace of online commerce. This is where fulfillment comes into play, representing more than just logistics outsourcing.

Fulfillment represents a strategic transformation of e-commerce business. It’s not just about moving goods from point A to point B – it’s a complex ecosystem incorporating advanced automation, sophisticated information systems, and an elaborate transport network. This model brings revolution to how e-shops approach their logistics.

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Changing Fulfillment Provider

Changing 3PL Provider: Signs and Strategies for a Smooth Transition

Choosing the right 3PL provider is crucial for the success of an e-commerce business. The right provider can help improve customer satisfaction, reduce costs, and increase efficiency.

When considering a change in your 3PL provider, it is important to thoroughly evaluate your business requirements and answer the following questions:

  • Are the current fulfillment requirements being met by the existing provider?
  • Can the current provider meet the future growth needs of the online store?
  • Are there areas where a new provider can offer greater value?
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Marketing meeting

Marketing in E-commerce

One of the main pillars that determines the success of an e-shop in a highly competitive market is ensuring effective marketing in e-commerce. Its forms can vary, from social media, creating special content, SEO settings, to various email and advertising campaigns.

Its importance for an e-shop is enormous, as greater awareness leads to an increase in both visitors and orders. However, the market is extensive and predominantly international, with estimates suggesting that there are currently up to 24 million e-commerce sites worldwide.

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Change of fulfillment partner

Fulfillment Provider: When It’s Time for a Change?

In the world of e-commerce, flawless processing of orders is crucial to ensuring customer satisfaction and maintaining a competitive advantage. The fulfillment provider, also known as a third-party logistics company (3PL), plays a key role in ensuring logistics for e-commerce clients.

In short, it ensures that your goods are securely stored, orders are processed quickly and accurately, and additional services such as international delivery solutions, return processing, and the like are provided. However, especially during peak seasons, such as Christmas, situations may arise where your logistics fall behind, delays occur, error rates increase, and customers turn to other e-shops.

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Expedition in Fulfillment: Package Handling in a Nutshell

As e-commerce continues to gain popularity, businesses are under increasing pressure to meet customer demands for fast and reliable delivery, accurate order tracking, and excellent customer service. To succeed in this environment, businesses must have an optimized fulfillment process capable of handling everything from order processing to delivery.

In this blog post, we will take a closer look at key aspects of parcel processing and logistics and how third-party logistics can help businesses achieve their goals.

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Fulfillment and 3PL Company Location: 6 Factors Why It Matters

The location of a logistics partner is a critical point in efficiently delivering packages to end customers as quickly and cost-effectively as possible. Furthermore, the right location can help e-commerce businesses open doors to new international markets, thereby increasing growth and the competitiveness of their online shops.

The benefit of a fulfillment company’s location ultimately extends to the consumer, for whom delivery speed is a paramount factor when shopping online. These findings are confirmed by Statista, with up to 59 percent of respondents stating that fast delivery is the most convincing factor for making a purchase.

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Returns management

Reverse Logistics: A Complete Guide to E-commerce Return Management

With the increase in e-commerce orders, the volume of returned shipments is also rising. Hence, no e-shop should underestimate its reverse logistics. Its role is to manage returned merchandise, either by reintroducing it into the offering, repairing it, or recycling the products.

According to Invesp, an online customer is likely to return up to a minimum of 30 percent of the products they order for various reasons. This stands in stark comparison to brick-and-mortar stores, where return rates are nearly 9 percent, a significantly lesser concern.

Furthermore, returns have a negative impact on the environment. Within e-commerce, returned products are the second-largest source of air emissions, according to statistics from the Statista portal. These returns contribute to approximately a quarter of emissions in this context.

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A network of linehauls

Fulfillment centers in Europe: Why the Network of Transportation Lines Matters

Fulfillment companies play a pivotal role in the supply chain, particularly by ensuring the most efficient delivery of products to e-commerce businesses’ customers. Logistics constitutes a crucial component of the e-shop business process, and utilizing the services of a 3PL fulfillment provider with its own transportation network confers a significant advantage over competitors.

The presence of its own transport lines allows for greater control over the delivery process, resulting in faster and more reliable delivery times as well as reduced shipping costs. Additionally, it offers more flexibility to tailor logistical solutions to the customers’ needs, thus propelling the e-shop ahead of its competition.

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Unlock the Benefits of Outsourcing Logistics

10 Reasons to Choose Fulfillment by FHB Group: Unlock the Benefits of Outsourcing Logistics

Global e-commerce is growing at a rapid pace, with consumer demand driving the majority of this growth. More and more users want to shop online, which is something sellers are adapting to by expanding their offer to e-commerce platforms or to new markets.

In this regard, an e-commerce business must cover several important pillars. One of them is the e-shop itself and its capabilities, to ensure flawless logistics and to get the e-shop in front of people with various marketing campaigns.

One pillar without the other can’t function, and the seller often can’t handle all three at once. As a result, e-commerce businesses are increasingly relying on third parties to assist or advance them with individual pillars over their competition. 

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