Returns management
/ By Rastislav Tinak / E-commerce logistics • Fulfillment • Fulfillment process • Reverse logistics/ • • • • • • • • • • • • / 0 Comments

Reverse Logistics: A Complete Guide to E-commerce Return Management

With the increase in e-commerce orders, the volume of returned shipments is also rising. Hence, no e-shop should underestimate its reverse logistics. Its role is to manage returned merchandise, either by reintroducing it into the offering, repairing it, or recycling the products.

According to Invesp, an online customer is likely to return up to a minimum of 30 percent of the products they order for various reasons. This stands in stark comparison to brick-and-mortar stores, where return rates are nearly 9 percent, a significantly lesser concern.

Furthermore, returns have a negative impact on the environment. Within e-commerce, returned products are the second-largest source of air emissions, according to statistics from the Statista portal. These returns contribute to approximately a quarter of emissions in this context.

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Seasonal peaks are no longer a problem with logistics solution by Fulfillment by FHB Group.
/ By Rastislav Tinak / E-commerce logistics • Fulfillment process • Logistics outsourcing/ • • • • • • • • • • / 0 Comments

7 Biggest Challenges for E-Commerce Logistics and Fulfillment Centers

One of the most important experiences for a customer with an e-shop is the time from placing the order to its delivery. Speed and flawlessness are therefore primary factors in maintaining customer loyalty in the future and preventing them from switching to competitors.

The e-shop must therefore focus not only on its own presentation, but also on ensuring the most thorough logistics services for products and making the purchase as pleasant as possible for customers. However, there are many more challenges for e-commerce logistics than just ensuring fast delivery and flawless packaging.

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/ By Rastislav Tinak / Automation in logistics • E-commerce logistics • Logistics outsourcing/ • • • • • • • • • • • / 0 Comments

Innovate or Stagnate: Why is Automation Essential for E-Commerce Logistics

The introduction of modern automated technologies not only enhances the e-shop and its warehouses but also brings faster and, above all, error-free solutions to logistics processes. However, many e-commerce or fulfillment companies are waiting for the right time to invest in new technologies.

It is a significant investment that smaller e-shops may not have the funds for or may not be profitable considering current order volumes. Nevertheless, it is a step forward to catch up with or even surpass the competition and thus improve the customer experience.

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A network of linehauls
/ By Rastislav Tinak / E-commerce logistics • Fulfillment • Logistics outsourcing/ • • • • • • • • • / 0 Comments

Fulfillment centers in Europe: Why the Network of Transportation Lines Matters

Fulfillment companies play a pivotal role in the supply chain, particularly by ensuring the most efficient delivery of products to e-commerce businesses’ customers. Logistics constitutes a crucial component of the e-shop business process, and utilizing the services of a 3PL fulfillment provider with its own transportation network confers a significant advantage over competitors.

The presence of its own transport lines allows for greater control over the delivery process, resulting in faster and more reliable delivery times as well as reduced shipping costs. Additionally, it offers more flexibility to tailor logistical solutions to the customers’ needs, thus propelling the e-shop ahead of its competition.

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Unlock the Benefits of Outsourcing Logistics
/ By Rastislav Tinak / E-commerce logistics • Fulfillment • Logistics outsourcing/ • • • • • • • • • / 0 Comments

10 Reasons to Choose Fulfillment by FHB Group: Unlock the Benefits of Outsourcing Logistics

Global e-commerce is growing at a rapid pace, with consumer demand driving the majority of this growth. More and more users want to shop online, which is something sellers are adapting to by expanding their offer to e-commerce platforms or to new markets.

In this regard, an e-commerce business must cover several important pillars. One of them is the e-shop itself and its capabilities, to ensure flawless logistics and to get the e-shop in front of people with various marketing campaigns.

One pillar without the other can’t function, and the seller often can’t handle all three at once. As a result, e-commerce businesses are increasingly relying on third parties to assist or advance them with individual pillars over their competition. 

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Is cheap fulfillment the right solution for an e-shop.
/ By Rastislav Tinak / E-commerce logistics • Fulfillment • Logistics outsourcing/ • • • • • • • / 0 Comments

Cheap fulfillment: Is it the right solution for an e-shop?

To be successful in a highly competitive e-commerce market, an e-shop must be able to provide logistics that are fast and flawless. However, often times, online retailers are looking for solutions based on cost savings rather than quality when it comes to logistics.

Paying less for logistics is, of course, the goal of every businessman, but not everything that is cheap is also good. This rule applies even more when outsourcing logistics to a fulfillment company, whose main task is to provide the e-shop with top-notch logistics services.

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How work and why matters integrations of e-commerce platforms with 3PL companies.
/ By Rastislav Tinak / E-commerce integration • E-commerce logistics/ • • • • • • • / 0 Comments

Integrations of e-commerce platforms with 3PL companies: how they work and why they matter

Operation of the e-shop currently does not have to take place exclusively on its own web interface. On the contrary, the internet space offers many options for getting your products and business online.

One of the ways to start an e-commerce business is to list your products on the marketplace. Another alternative is to use e-commerce platforms, thanks to which you can create an e-shop by using templates in a few minutes.

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Questions to ask yourself when choosing a fulfillment partner
/ By Rastislav Tinak / E-commerce logistics • Fulfillment • Logistics outsourcing/ • • • • / 0 Comments

12 questions to ask yourself when choosing a fulfillment partner

Many e-commerce sellers can be troubled by logistics, which is why they increasingly turn to the help of third parties. The higher demand for logistics outsourcing also stimulated the creation of many fulfillment companies.

However, not every 3PL provider can ensure that logistics work flawlessly and, most importantly, quickly. Therefore, before choosing a fulfillment partner, several important factors must be considered, which can move the e-shop one step ahead of the competition and at the same time satisfy customers.

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6 advantages of outsourcing logistics to a 3PL fulfillment center
/ By Rastislav Tinak / E-commerce logistics • Fulfillment/ • • • • • / 0 Comments

6 advantages of outsourcing logistics to a 3PL fulfillment center

The beginnings of many entrepreneurs are connected by the desire to bring or convey their products to customers. This is all the better if the product is useful and the entrepreneur can sell it any day of the week.

Over time, however, his orders grow, warehouses become overpacked, the need to sell to other countries and to find transport solutions increases, and instead of improving his offer, he spends a lot of time unnecessarily in the warehouse. He can’t keep up with logistics, for which he has to acquire new premises, employees, and technology, which also slows down the growth rate of his business.

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7 tips to consider when choosing a partner for outsourcing logistics
/ By Rastislav Tinak / E-commerce logistics • Fulfillment/ • • • • / 0 Comments

Fulfillment centers: 7 tips to consider when choosing a partner for outsourcing logistics

Imagine that you run an e-shop with regular growth in order volumes or want to expand into the international market. In both cases, storage, technical or transport options need to be strengthened.

This is just a preview of how to handle the storm of orders. For a short time, this can be done without strengthening them, but sooner or later there will be delays or cancellations of orders, which will eventually affect your business.

Customers are increasingly sensitive to delivery time and logistics quality, as well as to problems encountered during the order. As many as 87 percent of them say the delivery time influences their decision to buy from the seller again in the future.

How to solve these logistics problems? Increasingly popular is the outsourcing of logistics to third parties, which will ensure storage and packaging or efficient delivery of products to customers. Therefore, there are several fulfillment centers on the market, which offer options to solve logistics delays.

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